Technology Enhanced Homecare Forum: A Summary

eSE’s Technology Enhanced Homecare Forum took place at Manchester Central last Thursday (16th October) and enjoyed an excellent turn-out from UK telehealth practitioners, experts and solution providers. The forum was received with enthusiasm and positivity surrounding the opportunities within the telehealthcare industry. Across the three sessions a number of key areas were identified where partnerships could be created to overcome telehealth barriers.

First session

‘Interactive Exploratory Session’

Contributions from our ‘Agenda Advisory Board’, featuring Dr Malcolm Fisk, Paul Marriott (NHS Telehealth Clinical Advocate 2014) and Trevor Single (CEO of the TSA), as well as from our expert partners UK Telehealthcare and Coventry University helped us build a strong agenda, bringing together key themes and exploring barriers to implementation, technology to improve long term care in the community and the advantages of mobile technology.

The forum opened with an ‘Interactive Exploratory Session’ which saw delegates form small groups and identify the key barriers to mainstream adoption of solutions and suggest practical solutions to overcome these. This session encouraged plenty of lively interaction between delegates, ensuring the panel session that followed included issues from across the public and private sector.

The key barriers included:

  • NHS Culture being too risk adverse without a desire to embrace change
  • Clinician perceptions that telehealth technologies add to their workload
  • A technology led approach is being used rather than clinically led
  • Current services are aimed at frail or elderly patients
  • Technology already available is not being used nor is it interoperable across systems
  • Limited budgets despite demand
  • Political motivation is lacking with no involvement from current government since WDS findings
  • A perception that telehealth pilots have been expensive to run with new equipment
  • ROI is not necessarily felt immediately or by the funder

Solutions proposed by delegates argued that positive examples of telehealth projects should be put into the public domain, whether this is by word of mouth from clinicians or through a ‘National Repository’ hosted on behalf of all stakeholders. Delegates also suggested early education in schools, a more positive influence from the media, learning from the financial sector to implement changes and giving end-users personalised budgets to buy the technology for their care needs would be beneficial.

Interactive case studies were delivered by Veronica Southern of Blackpool Victoria Hospitals and Dr Kim Hinshaw of Sunderland Royal Hospital. Both showcased innovative partnerships which have improved the way care is delivered across distances for speech therapy or reducing the time expectant mothers spend in day units.


Imerja in the ‘Solution Centre’

A full summary report, produced by Coventry University, which breaks down the issues and solutions highlighted across the three panel sessions is currently being put together and will be available to all participants shortly.

A final thank you to all the public and private sector innovators that participated so enthusiastically, to our expert partners and finally our Agenda Advisory Board. We hope to work with you all again within our 2015 ‘Smart Healthcare’ series.

Were you at UKTCF? We would love to hear your feedback about the event or any comments. Use the contact form below to get into contact with the team. Many thanks.

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Imerja’s ‘Video as a Service’ solutions bring telehealth benefits to UK hospitals.

Health providers are increasingly relying on telehealth solutions to continue providing high quality care against the strain of financial pressures and dwindling resources. Government figures suggest telehealth has the potential to unlock a 20% reduction in emergency admissions, a 15% reduction in A&E visits and a 45% reduction in mortality. Technology is now offering consultants and patients the opportunity to connect remotely, reducing travelling time and increasing the useful time spent together. IT specialist Imerja has developed an innovative video solution using Polycom technology, which is bringing doctors and patients closer through the use of high performance video conferencing complete with interactive HD-quality viewing and audio capabilities. The Bolton-based IT specialist is now delivering solutions to healthcare providers throughout across the North West.

Imerja’s success stories include the Alder Hey Children’s NHS Foundation Trust, where the small number of paediatric neurologists in the North West of England resulted in specialists, or their patients, travelling long distances to make a relatively short consultations. Imerja’s Video-as-a-Service (VaaS) units have allowed consultants to dramatically reduce these travelling times significantly increasing the number of patients they see each day. As well as this, VaaS also alImerja Logolows specialists to collaborate remotely, share data and benefit from visual aids, improving the overall quality of communication.

Dr Ram Kumar, paediatric neurologist at Alder Hey said: “Imerja has been incredibly responsive to our suggestions throughout the trial and has enabled the full potential of this innovative technology to be unlocked”. Alder Hey staff agreed that the services had saved time and increased efficiency.

Veronica Southern

Veronica Southern will deliver a case study presentation based on Imerja’s solutions.

In Cumbria, Imerja is responsible for the delivery of The Cumbria and Lancashire Telestroke Network in partnership with Virgin Media Business. This technology connects patients with remote doctors during the time-critical early intervention stage of a stroke, helping to significantly improve the outcomes of stroke victims. The NHS funded project included laptops which were installed with Polycom video software (CMA™ Desktop) allowing the consultant to remotely monitor the examination delivered by clinicians at the bedside, reducing the pressure on consultants. Over 520 patients have benefitted from this telestroke service since its launch.

At the Technology Enhanced Homecare Forum, the Imerja team will be showcasing their innovative VaaS solution which is already making a huge impact to UK hospitals. The forum will also be joined by Veronica Southern, principal speech and language therapist at Blackpool Victoria Hospital. Veronica will discuss how Imerja-provided VaaS solutions have helped Blackpool Victoria implement remote assessments for patients with dysphagia, improving efficiency and reducing patient distress.

We look forward to welcoming Veronica to UKTCF this week. To find out more about Imerja’s Video as a Service solution, visit: Registration for UKTCF is now closed. If you would like to join the eSE health series mailing list, please use the contact form below:

‘Silent Carer’ VNC Lifeline‘s Telecare Monitoring Solutions explored at UKTCF  

New lifeline logo - HIGH RES

The UK Technology Enhanced Homecare Forum is proud to welcome a wide spectrum of participants, from global healthcare giants to innovative start-ups, no matter the size of the organisation all of our invited delegates are passionate about telehealth solutions and the difference they can make to individuals. In our latest welcome post, we are pleased to introduce not-for-profit social enterprise VNC Lifeline, who have been delivering telecare solutions across the Northwest for over 20 years.

TSA accredited VNC Lifeline helps elderly and vulnerable adults to continue living independently through the use of innovative telecare monitoring solutions. VNC Lifeline offers peace of mind to the service user and their families by acting as a “silent carer”, which acts to mitigate harm by responding quickly to untoward events. The service is used by providers from across local authorities and the private and public healthcare sector. VNC Lifeline is growing rapidly, now responding to over a quarter of million calls per year, although pre-dominantly based in Merseyside, the organisation delivers its service throughout the UK via self-connect.

VNC Lifeline’s telecare solutions can be tailored to suit the individual’s needs and help them to manage their lifestyle with safety and peace of mind. VNC technology ensures that the alarm service is available 24-7, with some alarms worn around the user’s neck as a pendant. The service not only ensures the user is using effective and cost efficient technology, but also maintains dignity, independence, well-being and saves lives. eSE looks forward to welcoming the VNC delegation to Manchester on October 16th. Visit their website at for more information.

Registration for the Technology Enhanced Homecare Forum will close within the next couple of days. Don’t miss your opportunity to participate by registering for a callback from our team through the contact form below. Thank you.

Digital Pioneers highlight patient-centred care solutions at UK Homecare Forum.  

The UK Technology Enhanced Homecare Forum is a specialist meeting showcasing the latest and most innovative technology to improve patient-care and bring homecare into the 21st century. In our latest welcome post, we are pleased to welcome Digital Life Sciences to our Manchester forum, who are responsible for pioneering new and efficient methods to deliver integrated patient-centred healthcare in a digital age.

Digital Life Sciences Ltd works with partners and funders across the NHS and private sector. The organisation works very closely with clients, from implementation to management, to help end users understand and deliver the full value offered by digital products or services. Digital Life Science prides itself on an in-depth understanding of digital solutions and the potential to connect people, publish information aDLS_LOGOnd make it shareable in real time, which will ultimately change the way healthcare is delivered by providers and in a homecare environment.

As part of the Technology Enhanced Homecare Forum, Digital Life Sciences brings top of the line experience in delivering truly digital models for health, social, domiciliary and home care, as consultants and providers, Digital Life Sciences are able to offer expertise across the digital product lifecycle. Digital Life Science solutions are designed to enable patient-led service improvement, help improve access to health and care services, facilitate on-line planning, and undertaking remote online clinical appointments, consultations and patient discussions, ultimately improving care delivery and keeping patients healthier in their own homes for longer.

We look forward to welcoming Digital Life Sciences and hearing more about their patient led digital health solutions now transforming healthcare. To find out more about Digital Life Sciences, visit


If you would like to participate within the Technology Enhanced Homecare Forum on Thursday 16th October, please use the contact form below to contact the eSE team.

Coventry University Academic Delegation to produce UKTCF Summary.

The UK Technology Enhanced Homecare Forum (UKTCF) has partnered with Coventry University’s Centre for Technology Enabled Health Research. The new partnership will ensure that issues and solutions regarding the implementation of UK Telehealth projects, identified by forum participants, will be shared with industry colleagues. Forum ‘Agenda Board’ member Dr Malcolm Fisk will lead a Coventry University delegation, who will later produce a post-summary report distributed to all participating delegates as well as shaping future agendas for the eSE Health Series. The Coventry University report will follow the format of the UK Health Informatics post summary forum produced by the University of Leeds. See the report online at: 

This major new research centre at Coventry University has a vision for the future—one where intellectual effort is used to devise the best possible care. An integrated research approach builds on established international strengths in developing and harnessing new digital technologies, theoretical approaches from health psychology, technology design and engineering, and health technology assessment.

The resulting knowledge will eCoventry Universitynable providers to better promote health, prevent and treat disease, improve rehabilitation & long term care, and will empower individuals in self-management and independent living.

The Centre has two current research themes; Children and Families, covering intergenerational health and wellbeing, and Health Behaviour and Self-Management Interventions.  These are supported by two underpinning strands; Innovation, Design, and Technology Unit (IDTU) and Health Economics Modelling and Systems Analysis (HeMaSa).  The whole will translate insights from research into cost-effective innovations to deliver impact.

Dr Malcolm Fisk of Coventry University said “We look forward to documenting the new developments and solutions, discussed during the Technology Enhanced Home Care Forum. The platform offers an excellent opportunity to debate genuine issues faced by health and social care providers and those with long term conditions, whilst helping to overcome problems in relation to the solutions demonstrated. Coventry University has a strong track record in technology enabled health research, including leading the development of the recently launched European Code of Practise for Telehealth Services, the implementation of this code promises to impact how telehealth services are delivered in Europe and beyond. We look forward to reaching out further to our colleagues with the findings from UKTCF”.

For more information about the Centre of Technology Enabled Health Research visit:

Registration for the Technology Enhanced Homecare will close within the next week. Last minute options are available. If your public or private sector organisation would like to participate within the Manchester forum, please register your details using the contact form below.web version PNG

Global Healthcare Leader Philips brings Remote Patient Monitoring to UKTCF agenda. 



An excellent range of innovative telehealth solution providers have accepted our invitation to participate within eSE’s Technology Enhanced Homecare Forum. Not unlike the telehealth market, this forum is open to a number of technology innovators, from app developers, mobile device and full integrated care services providers. Our latest welcome post introduces a recognised global leader, Philips, who addresses industry challenges through the co-creation of meaningful innovations by working with and learning from the experiences of patients, clinicians and caregivers.

Philips has an unmatched track record in healthcare, with 1,000,000 patients monitored remotely in the home using Philips devices and over 10 petabytes of data managed for healthcare providers.

Philips recently introduced EncoreAnywhere, a web-based patient management system which utilises wireless modems to automatically upload therapy device data to a central database. This first-to-market solution allows patients with long term conditions, specifically chronic lung and sleep disordered breathing conditions, to remain at home whilst clinicians can make remote changes to therapy based on comprehensive clinical information.

eSE look forward to welcoming Philips to Manchester, as well as discussing the benefits of remote monitoring solutions such as EncoreAnywhere, which are making real differences in care delivery for both patients and clinicians.

Registration for the Technology Enhanced Homecare forum will remain open until October 8th. To register your interest or to contact the eSE team please use the contact form below.




Imerja showcases award winning ‘Video as a Service’ for healthcare at UKTCF 

Our latest welcome post introduces healthcare technology innovation which is aiding clinicians and healthcare professionals deliver high quality and efficient care for patients by eliminating distances between individuals. eSE is very pleased to welcome specialist IT Service provider Imerja to the Manchester Technology Enhanced Homecare Forum, taking place on the 16th October. Imerja will be utilising the uniqImerja Logoue ‘S
olution Centre’ to showcase their bespoke ‘Video as a Service’ (VaaS) as well as deliver an interactive presentation to forum delegates.

VaaS is now making a measureable difference to healthcare organisations across the North West of England, with hospitals across Lancashire & Cumbria now using VaaS to transform the way in which they deliver healthcare solutions. The service utilises high definition video conferencing products to transform the way patients, educators, and healthcare professionals communicate by providing HD video quality face to face conferencing regardless of location.

Imerja’s experience in IT solutions comes to the aid of healthcare organisations under increasing pressure from financial constraints, and the challenges of falling numbers of healthcare providers against an ageing population. The key benefits from VaaS lead to patient-centred care which can reduce unnecessary hospital admissions, the ability to educate and share best practise patients and clinicians regardless of location and improved operational efficiencies.

Ian Jackson, managing director at Imerja said: “Imerja looks forward to showcasing the benefits that VaaS is bringing to UK health providers, and how we are utilising this technology to make definitive strides within the telehealthcare market. We are excited to use this platform to share key experiences and meet practitioners that share our collective belief, that technology investment is vital to improving and maintaining the quality of care for patients whilst continually adopting to current healthcare challenges”.

We look forward to welcoming Imerja to Manchester and showcasing the benefits of the VaaS service. Find out more about Imerja and VaaS at: If your organisation would like to join us at #UKTCF please use the contact form below to contact one of the eSE team.

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